Crypto FAQ
Gain actionable crypto insights and accelerate growth with our AI-powered analytics. Make data-driven decisions to achieve exceptional results.
Your security comes first. At Klarheit Montex, we apply bank-grade encryption, two-factor authentication (2FA), and cold storage for your digital assets. We adhere to rigorous financial regulations in Schweiz and submit to regular independent audits. Client funds are insured against unauthorized access, so you can trade with confidence.
- Step-by-step tutorials and 24/7 support
- Risk-free demo to practise using virtual funds
- Automated tools that handle the hard work for you
- Start with as little as and learn as you trade!
Bank card withdrawals are generally processed within 1–3 business days in most regions. Crypto withdrawals to external wallets are typically finalized in under 30 minutes. Actual processing times may vary based on your bank and verification status.
We generate revenue from premium features and volume-based partnerships with exchanges, not from user fees. There are no hidden fees—you will always see the exact transaction amount before confirming.
Yes! Klarheit Montex is available in most countries worldwide (98+ and growing). Simply choose your country during sign-up to confirm availability and view local payment options. We adhere to local regulations to ensure your trading remains safe and compliant.
- AI-driven recommendations - Receive tailored coin suggestions aligned with your risk profile
- Ready-made portfolios - Curated bundles (e.g., "Starter Pack", "DeFi Bundle")
- Live market signals - Real-time buy and sell alerts for leading cryptocurrencies
Support is available 24/7 via live chat and by email at info@klarheit-montex.com. For urgent requests, our average response time is under 15 minutes.
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Licensed Service
- Registered with FinCEN, the FCA and CySEC
- Regular audits by third-party firms
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Country-Specific Rules
- Automatic geo-compliance: Our platform adapts to your country's regulations
- KYC verification required where legally mandated
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Your Funds Are Secure
- Bank-level security (similar to your online banking)
- 95% of assets are held offline (cold storage)
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank Transfers (SEPA and SWIFT - 0% fee)
- PayPal (instant processing)
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Crypto Deposits
- Direct cryptocurrency transfers (BTC, ETH, USDT - 0% fees)
- QR code scanning for mobile wallets
Crypto Support
Customer Support and Assistance
For all inquiries, please contact our partner broker directly. If you don’t have an account with a trusted brokerage partner, let us know and we’ll help you get started. If you encounter any issues with your trading partner’s support, reach out to us and we’ll work to resolve them.
Support Hours
Our customer support team is available 24/7 without interruption. In the rare event that immediate assistance isn’t available, rest assured our support specialists will respond to your request as quickly as possible.
